Shipping policy

Shipping Policy

Thank you for visiting and shopping at FTP Solutions Store! Below are the terms and conditions that constitute our Shipping Policy.

📦 Processing Time

All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

🌍 Shipping Rates & Delivery Estimates

We offer standard shipping to most countries. Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic (U.S.): 5–15 business days

Delivery times may vary depending on your location and the shipping carrier.

đźšš Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.

🧾 Customs, Duties, and Taxes

FTP Solutions is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (e.g., tariffs, taxes, etc.).

âť— Lost or Damaged Packages

We are not liable for any products lost or damaged during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.